747 Herra Street, Elburn, IL 60119 · Made in the USA 800.542.1123
Get in Touch

Talk to the people who built it.

One phone number. One email address. Real engineers — not call centers.

Send a message

How can we help?

Tell us what you're working on. Our team typically responds within one business day.

By submitting, you agree to our privacy practices. We never sell your information.

Service & Support

Three ways to reach us — fast.

Sales

Spec a New Instrument

Need a Multi-Wiper, Genesys, or S4FE-D quote? Our sales engineers will help you size the right configuration for your throughput and budget.

Email Sales
Service

Existing Customer Support

If your instrument needs a calibration, software update, or repair, call our service desk directly. Most issues are resolved on the same day.

800.542.1123
CBRN Response

Emergency CBRN Order

Need S4FE-D® for an active incident? Mark your message "URGENT — CBRN" and we'll route immediately to fulfillment.

Urgent CBRN Order